[PRO] Body Concept - Thermoshape Volcanic Mud

Effective Date: 10/08/2024

Thank you for your purchase. Please review our return policy below:

• No Returns, No Refunds Unless Authorized:

  • Returns or refunds are not accepted unless authorized by our customer service team. To request authorization, contact us at sales@cvesthetics.com

• Damaged, Lost, or Stolen Items:

  • We are not responsible for items lost, damaged, or stolen after shipping. For damaged items, please file a claim with the shipping carrier.

• Eligibility for Authorized Returns:

  • Only defective or damaged items upon arrival may be eligible for an authorized exchange or credit.
  • Requests must be made within 7 days of receiving your order and items must be unused, in original condition, and packaging.

• Exchanges and Sale Items:

  • Defective or damaged items may be exchanged or credited. Only regular-priced items are eligible for authorized returns; sale items are non-returnable and non-refundable.

• Contact Information:

  • For questions or return requests, contact us at sales@cvesthetics.com

By making a purchase, you agree to this return policy. Thank you for your understanding.

Effective Date: 10/08/2024

Thank you for shopping with us. Please review our shipping policy below:

• Shipping Costs: Shipping costs are based on the weight of your products. The total shipping fee will be calculated at checkout.

• Shipping Time: Delivery times depend on the distance from our warehouse in NYC. Orders typically arrive within 1-7 business days.

For any questions regarding shipping, please contact us at sales@cvesthetics.com